FutureSex/LoveShow

Justin Timberlake is officially one of the greatest entertainers of our generation. Yeah I said it. Last night I went to the FutureSex/LoveShow in Anaheim and all I have to say is DAMN THAT BOY GOOD! I was 5 rows from the top of the Honda Center and it was STILL one of the best concerts I have ever been to. He sang all his hits, played the piano & guitar along with his band and his choreographer has to be one of the greatest people to ever walk the earth. Justin is officially much more than a former Mouseketeer and member of *NSync. He's a grown @$$ man with more than his fare share of talent. All I gotta say is if you get a chance, GO SEE THIS CONCERT. I don't care how much it costs...it's worth the money!

Maybe Outsourcing Ain't So Bad

Over the past few years, the outsourcing of jobs from the US to foreign countries has been a hot topic. Countless number of American jobs are being sent overseas so that foreign workers can do the same job for less pay and save US companies money, something that most Americans are NOT happy about. Anyone with an American Express account can tell you that when you call customer service, you're definitely not calling Miami...you're calling Bombay. One of my high school friends had her call center job outsourced to the Phillipines. Her final assignment: a two week trip to the Phillipines to help train the people that were taking her job. Yeah it sucked...

But this is what I'm wondering. Why is it that we can train a bunch of people in another country to speak pretty good English in order to communicate with us, but we can't train people here in America to speak good enough English to communicate with us? Confused? Think back to the last time you went to the drive through of a fast food restaurant. How well did you understand the person taking your order? Why can I properly get my American Express account handled from Bombay but I can't order a quarter pounder with cheese here in LA?

I'm bringing this up after a rather exhausting experience with a call center employee from FedEx. I would have to say that it sure never take 30 minutes just to call 1-800-Go-FedEx and tell them not to try and re-deliver my package and that I would come pick it up myself in the morning. Sounds like a simple task right...wrong! I not really sure if I was calling the US or Tijuana, but I do know that the guy could use a couple of English lessons before he answers the phone again. I mean is it too much to ask that employees know how to speak the language in which they are meant to communicate? If I went to go live in Tokyo right now, I could probably find a job, but I probably wouldn't go searching for a job based solely on me communicating with people on the phone all day in Japanese before I even learned how to speak Japanese!

All I'm saying is that if I can get better service from the American Express guy in Bombay than the FedEx guy in Los Angeles then maybe outsourcing ain't so bad...

New Year....New Me....New You....

OK so I'm gonna start this post by saying...I hate new year's resolutions. We never keep them and then we make the same ones again the next year. So I'm not making new year's resolutions. I'm just setting some goals for myself in the New Year. These are things I've been putting off FOREVER or starting and stopping. The hope is that by putting them to paper (or blog) that I will be more likely to work towards accomplishing them. Or I could just abandon this blog and forget that it ever existed...

NO only happy thoughts! So here I go:

1. Lose 10 lbs a month. I made this exact same promise last year. Total weight loss since Jan 2006: 5 lbs. But looking back I have changes a lot of my habits from a year ago which will help me now get focused. I know you're thinking "well how many months does she need to reach her overall goal"? I'm not gonna tell you now, cuz then you can figure out how big I am! I'll tell you how much I lost, after I lose it! :o)

2. Actually I think I'm gonna stop here for now...there are plenty of other things swirling in my head, but honestly I think 2007 is the year to focus on getting healthy. Those of you that know me know that my health can get really crazy at times, and most of my problems can be traced back to being overweight. So how about I just focus on this one until something else comes along that I need to address. Like I said I'm setting goals, not resolutions. You set resolutions once a year, but you change your goals anytime you want.